Whether you are configuring an off-grid system, sourcing LiFePO4 batteries in bulk, or need technical support for our inverters, our engineers are here to help.
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FAQS
Your Inquiries, Our Solutions
How do I know which inverter and battery size I need for my home or RV?
It depends on the total wattage of the appliances you want to run simultaneously. For example, a 3000W pure sine wave inverter can power most household appliances like microwaves and coffee makers. For battery capacity, just let us know what appliances you use and for how long, and our team will calculate the perfect system setup for you!
Do I need a professional electrician to install the system?
For simple setups like RVs, vans, or small cabins, our plug-and-play LiFePO4 batteries and inverters are designed for easy DIY installation with our detailed user manuals. However, if you are integrating the system into your home’s main electrical panel (Grid-Tie/Eco-Backup), we strongly recommend hiring a licensed electrician for safety.
Are LiFePO4 batteries safe to use indoors, and how long do they last?
Yes, LiFePO4 is the safest lithium chemistry available. Unlike older lithium-ion batteries, they are chemically stable and will not catch fire or explode even if punctured. Our batteries also feature a built-in Smart BMS to prevent overcharging. Plus, they offer over 4,000+ charge cycles, meaning they will easily last you 10+ years of daily use.
What if the product doesn’t work for my setup? Do you have a warranty?
We offer a 30-day hassle-free return policy if the product is unused and in its original packaging. Additionally, all our pure sine wave inverters come with a 2-year warranty, and our LiFePO4 batteries are backed by a 5-year warranty. Our customer support team is always available to help troubleshoot any setup issues!
